Who We Are
CasinoIndex UK is an independent comparison and review site set up to help UK players make informed decisions about casinos not on GamStop. We launched in 2023 with a small editorial team that's grown over time, but the brief has stayed the same — give players honest, tested information about offshore casino platforms, without the noise that fills most of this niche.
The team behind the site has a combined 20+ years working in the iGaming industry — across casino operations, player protection, payments, and editorial. That background matters because we know what to look for under the hood: the difference between a polished marketing page and a platform that actually pays out fairly is something we've learned the hard way over years of testing.
We're not part of any casino group. We're not owned by an operator. We don't receive editorial direction from anyone listed on the site. The full picture of how the business runs is laid out on our Affiliate Disclosure page.
Our Mission
UK players have legitimate reasons to look outside the UKGC framework. Some don't fit the strict deposit-limit and affordability checks that come with British licensing. Others want bonus mechanics — bonus buys, bigger welcome offers, crypto withdrawals — that aren't available on regulated UK sites. Whatever the reason, the offshore market is harder to navigate than the regulated one. There's no central list, regulators vary in strength, and a lot of affiliate sites simply rank whoever pays them most.
We exist to fix that gap. Our job is to test platforms with our own money, document what works and what doesn't, and produce reviews that reflect the actual experience of using each site — not the marketing version.
What We Stand For
Independence
No casino operator gets to influence our rankings. Commercial relationships exist but are walled off from editorial decisions — and we'll drop a partner from rankings if they fail our standards.
Real Testing
Every casino we recommend has been tested by our team using real deposits and withdrawals. No site goes on the list based on marketing materials alone.
Player Protection First
We won't recommend platforms with a documented history of withholding payments, manipulating bonus terms, or operating without verifiable licensing — regardless of commercial offers.
Honest Trade-Offs
Every casino has weak points. We document them. A review with no Cons section isn't a review — it's an ad.
Responsible Gambling
We're upfront about the absence of GamStop integration on the sites we cover, and we link to GAMBAN, BeGambleAware and other support services in every guide.
Up-to-Date Information
Bonuses change, licences get revoked, payment methods come and go. We re-review every listed casino at least every 90 days, and update the page when anything material changes.
Our Editorial Team
The site is written and maintained by a small team of full-time iGaming specialists. Each author is named on the articles they write — no anonymous content, no AI-generated reviews passed off as human work.
Eight years writing about online gambling, including five at a major UK comparison site before going independent. Specialises in casino reviews, bonus terms analysis and responsible gambling content.
Former casino operations manager with seven years at MGA-licensed operators. Now leads our hands-on testing of withdrawal flows, KYC processes and customer support across non GamStop platforms.
Background in fintech and crypto compliance. Handles payment-method testing, crypto integration reviews, and our coverage of new payment technologies entering the offshore casino space.
Previously worked with GamCare on player support programmes. Edits all responsible gambling content on the site and reviews every guide for harm-reduction messaging before publication.
How We Make Money
We're upfront about this — running a site like this isn't free, and we earn revenue through affiliate partnerships with some (not all) of the casinos we list. When a reader signs up to a casino through one of our tracked links, we may receive a commission from the operator. The reader pays nothing extra, and the rate the casino offers them stays exactly the same.
What we don't do: take money in exchange for positive reviews, accept payment to bury negative coverage, or alter rankings based on commercial pressure. If you want the full mechanics — including which operators we partner with and how commercial agreements interact with editorial judgement — that's set out in detail on our Affiliate Disclosure page.
If you ever spot something on the site that looks misleading or inaccurate, write to us at [email protected]. We treat correction requests seriously and respond within two business days.
Our Review Process
Each casino on the site goes through a structured testing process before being listed. We cover it in full on our Editorial Policy page, but the short version:
- Licensing verification through the issuing regulator's public register
- Account registration and KYC walkthrough using real documents
- Test deposit using each major payment method on offer
- Gameplay session covering slots, table games and live casino
- Bonus claim and full wagering test where applicable
- Test withdrawal — timing, communication, payout method
- Customer support test via live chat and email
- Mobile experience review on iOS and Android browsers
- Bonus terms read in full, with attention to anything buried in T&Cs
Sites that fail at any of these stages either get a low ranking with reasons documented, or don't make the list at all. Re-reviews happen at least every 90 days for everything listed in our top tables.
Get in Touch
We answer reader questions, take editorial feedback, handle correction requests and accept tips about casino misconduct. Best ways to reach us:
- Editorial enquiries — [email protected]
- Corrections and complaints — [email protected]
- Partnerships — [email protected]
- General contact — Contact form
Postal address: CasinoIndex UK, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.